All people associated with JCU research activities may request access to HPC resources using information provided on the IT HelpDesk page.
Examples of people where HPC access is 'quickly' approved
- Academic staff
- Postgraduate, research student
Verification is performed against information in HR and/or Student Management systems. There are occasions where these systems do not identify a person as potentially being involved in research.
Examples of people where HPC access is subject to manual approval
- JCU students/staff verified, by a research supervisor, as being involved in a JCU research activity.
- Non-JCU people working in collaboration with JCU researchers. A senior JCU researcher will be required to approve such access - charges may be incurred.
Access to HPC resources will not be given until verification is received (by Email or as part of a Service-Now job).
Examples of people who aren't provisioned access to HPC resources
- Undergraduate students - only involved in normal teaching activities.
- Masters by coursework students - no research thesis involved.
- General (non-academic) staff - not involved in JCU research.
HPC resources/services are not designed for time-critical workloads and hence are not suitable for use in normal teaching activities (e.g., exams or assignments). There have been occasions where jobs may sit in a queue for several weeks before being run - when all available resources are already committed to existing workflows.