Child pages
  • MountainDuck
Skip to end of metadata
Go to start of metadata

MountainDuck provides a secure method to give you access to files stored on HPC infrastructure from your desktop/laptop computer.

Usfull info can also  be found within the MountaiDuck Wiki

  1. Clicking on the link above will take to you a page with download links.  Choose the appropriate download and open/run the downloaded file after the download has completed.
  2. The application may start up immediately after installation.  For now, you can either hit the continue button or request license button.  HPC have purchased licenses which you can request via Service-Now (IT HelpDesk) - JCU researchers do not need to buy this product, however non-JCU people will not be issued a HPC purchased license.
    1. A file, as an attachment, will be sent to you.  Make sure the filename of the registration key is suffixed with .mountainducklicense when saving the attachment.
    2. Simply copy that file to your desktop, then either double click on the file or drag the file onto the MountainDuck application icon.  This will register you to use Mount Duck software.
  3. You may need/want to move/copy/shortcut the application onto your desktop or applications folder.

NOTE: if you are having issues with permissions, please see information at Permission should be set to


Application access options.

On a Mac, the Mountain Application will appear in the menu bar (usually at the top of your primary sceen).  On a Windows platform, the MountainDuck application will appear in the system tray (bottom right of primary screen).  For example, you can click on the human like image to get something like (Mac image on left, Windows image on right):

Configuration of MountainDuck (JCU HPC)

This image below is an example (with account detail removed) of a potential configuration you could use.  The window content appears to be almost identical across both Microsoft and Apple platforms. There are many connection options but SFTP is one that will allow you to access your files on HPC storage.

  • "HPC" is just the NickName I chose, you can choose something that is more meaningful to you.  You may prefer to use shared directory name or ARDC/RDSI allocation name.
  • Use you JCU central computing username - it will normally start with jc followed by 6 digits.
  • Use you JCU central computing password.
  • Links to your home directory exist under /home/
    Some shared directories may exist under /scratch/ (e.g., when all files can be readily re-downloaded)
    ARDC/QCIF/RDSI allocations exist under /gpfs01/ 

Note: It is possible to have multiple MountainDuck connection configurations pointing to JCU HPC login nodes.

Connecting & Using MountainDuck

The first image in this document shows one way of establishing a MountainDuck connection (on a Mac) to JCU HPC login nodes.

Once connected, you should see one or more "devices" in you FileExplorer/Finder window(s) that matches the NickName you chose in MountainDuck connection configuratiion.  Simply choose the required "device" and you can commence working in the space you have configured.  On Windows, you should see something like:

IMPORTANT  If you aren't working on a JCU campus, it is recommended (may be mandatory in future) that you connect to the JCU VPN service before using MountainDuck.

  • No labels