Available Locations

James Cook University provides wireless connectivity for all our guests, it has never been easier to stay connected to the internet on your devices when visiting our campuses.
Guest Wi-Fi service is only available on the Townsville Bebegu Yumba campus, Cairns Nguma-bada campus and their respective City campuses.


Who is this for?

  • JCU Guests are on campus for short period of time
  • Mainly for events but can be used for any visiting guests
  • Must have a mobile phone number for registration
  • Each registration last for 24h and can be used for 3 devices
  • Exclusion locations in Townsville and Cairns: the locations below are not under JCU control and have no JCUGuest
    + Townsville:
    ATSIP (Building 145)
    JCU Tenancy in Cowboys Centre of Excellence
    Townsville University Hospital
    + Cairns:
    Cairns Base Hospital

Creating your account and Login

Creating your account

  1. On your device, make sure that Wi-Fi is ON.
  2. Open the list of available Wi-Fi networks and select JCUGuest
  3. A new window will open. Enter your full name (required), your company name (optional), and your mobile phone number (required).
  4. Check the box to accept the terms and conditions, which can be viewed following the link and are as per our acceptable use policy.
  5. Click Register and your 6-digit passcode will be sent to your mobile number via SMS.


Connect extra devices

Do not delete this text message as it is valid for 24 hours from the time of creation and will allow you to sign into JCUGuest Wi-Fi on up to 3 devices. If you require access for more than 24 hours then you will need to repeat the steps above each day.

Login

  1. Once you have successfully registered the Log In window will appear.
  2. Make sure your full mobile phone number, with country code, is entered into the Username field. It should be in the format of 04xxxxxxxx
  3. In the Passcode field enter the 6-digit passcode that was sent to your mobile phone number.
    If you are registering on iOS or Android device with the sim of the registered number, a small OTP form might pop up to allow you to press it for auto fill the password field
  4. Check the box to accept the terms and conditions, and then click Log In.
  5. You will now be connected to the JCUGuest Wi-Fi network.

Login to your other devices with the same registration

Maximum 3 devices per registration

  1. On your device, make sure that Wi-Fi is ON.
  2. Open the list of available Wi-Fi networks and select JCUGuest
  3. At the bottom of the creation window, press Already have an account? Sign In

  4. Enter your Username and Passcode from the registration process above.
  5. Check the box to accept the terms and conditions and click or tap Log In
  6. You are now connected to the JCUGuest Wi-Fi network.