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Planned Outage: JCU Corporate File Shares migration

Who is Affected: JCU Staff who use JCU Corporate File Shares

Service Affected:  Data Sharing

When: 16th December 2016 – 6:00pm AEST

Restored: 18th December 2016 – 8:00pm AEST

STATUS: Planned Outage


Description: ICT is relocating the JCU Corporate File Shares to a new storage system. These File Shares may be unavailable during the relocation process, which is scheduled to occur between 6pm AEST Friday the 16th December and be completed by 8pm AEST on Sunday the 18th December. After migration, JCU File Shares will be available for use without further configuration by Monday morning, the 19th December.


What do I need to do? Please save and close any open files located on JCU Corporate File Shares prior to 6pm AEST on Friday the 16th December and monitor Central Computing Bulletins for any further updates. If you are experiencing any issues with JCU Corporate File Shares after the maintenance period has ended then please contact the IT Help Desk for further assistance.


Ref: CHG0002767