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Resolved - Major ICT Maintenance Window for the 2nd to the 4th December

Who is Affected: All JCU staff and students, All Campuses

Service Affected:  All JCU ICT Services

When: 2nd December 2016 â 8:00pm AEST

ETA: All services have been restored 4th December 2016 â 5:00pm AEST


Description: A Major ICT Maintenance Window  commenced at 8:00pm AEST 2nd December 2016, Major ICT Maintenance Windows are weekends when the entire JCU Network and all ICT services are unavailable to allow upgrades to be performed on essential services.  As of 5:00pm AEST 4th December 2016, all services have been restored and are now operational.


What do I need to do?  Thank you for your patience. If you are experiencing disruption to any ICT service after 5:00pm AEST, Sunday the 4th December, please contact the IT Help Desk on the next business day for further assistance.