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Planned Outage: Internet Connectivity

Who is Affected: All JCU staff and students
Service Affected:  Internet Connectivity
When: 29th November 2016 – 8:00pm AEST
ETA: 29th  November 2016 – 10:00pm AEST

STATUS: Planned Outage

Description: At 8:00pm 29th November, the Townsville and Cairns firewalls will be upgraded to the latest version. During this time there may be short intermittent disruptions to internet connectivity.

What do I need to do?  Please contact the IT Help Desk  at start of next business day, if you are still experiencing issues and require further assistance.


Ref: CHG0002727