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Unplanned Outage: Staff Email



Who is Affected: Some JCU Staff

Service Affected:  Staff Email
When: 28th October 2016 – 3pm AEST
Restored:
30th October 2016 - 10pm AEST

STATUS: Unplanned Outage - Restored

Description: As of 3pm 28th October 2016, some staff may have experienced issues accessing their email account and other Office 365 resources as a result of the HR upgrade. This issue has now been resolved and all email accounts should now be accessible again.

What do I need to do?  Please monitor Central Computing Bulletins for any further updates and if you are experiencing any issues please contact the IT Help Desk for further assistance.


Ref: PRB0000530