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UPDATE Unplanned Outage: HPC filesystem

Who is Affected: All users of HPC /home filesystem
Service Affected:  HPC cluster and fileshares (some)
When: Thursday 4th August – 8:00am AEST
ETA: Unknown

STATUS: Unplanned Outage

Description:  The /home filesystem on the High Performance Computing (HPC) service has ongoing periods of non-responsiveness.  This issue will impact all HPC cluster nodes where users have a home directory under /home.  Users with home directories under /shares may be affected by this issue.  SGI support, as the providers of HPC NAS services, have been notified of the problem and are continuing to work with JCU ICT Staff to resolve the issue.

What do I need to do?  Please continue to monitor Central Computing Bulletins for further updates, ICT apologises for any inconvenience. If you are experiencing disruption to any other ICT service please contact the IT Help Desk for further assistance.


Ref: PRB0000494