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Restored: Student Management System



Who is Affected: All JCU staff using SMS
Service Affected:  Student Management System (SMS)
When: 22nd July 2016 – 4:00am AEST
ETA: 22nd July 2016 – 5:30am AEST

STATUS: Restored

Description: Issues with the Student Management System  database caused processing to fail overnight and lock out SMS users as a result.  This issue has now been resolved and the Student Management System is functioning normally.

What do I need to do?  Please contact the IT Help Desk , if you are still experiencing issues and require further assistance.

 

Ref: PRB0000486