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Restored: Phone calls from Avaya handsets to external numbers

Who is Affected: All JCU Staff
Service Affected:  JCU phone service to outside users
When: 9th June 2016 – 1:45pm AEST
Restored: 9th June 2016 – 5:30pm AEST

STATUS: Restored

Description: Telstra has advised the problem affecting phone services was resolved yesterday afternoon and no further interruptions are expected.

What do I need to do? ICT apologises for any inconvenience this outage may have caused. Please contact the IT Help Desk , if you are still experiencing issues with dialling external numbers from a JCU phone.


Ref: PRB0000478