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Unplanned Outage: HPC Hierarchical Storage Management



Who is Affected: All JCU Researchers accessing “archived” files on HPC system
Service Affected:  HPC Hierarchical Storage Management
When: 24th May 2016 – 2:00pm AEST
ETA: TBA

STATUS: Unplanned Outage

Description: The tape library providing storage for JCU research data has experienced a problem that means that files cannot be read from (or written to) tape.  JCU researchers trying to access ‘old’ files will not see any progress.  A support case has been opened with the vendor to address the issue and restore access as soon as possible. 

What do I need to do? Please monitor Central Computing Bulletins for further updates, ICT apologises for any inconvenience this may have caused.

 

Ref: PRB0000468