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Short Notice Possible Outage: All ICT Services, 8:00-10:00pm 4th May 2016

Who is Affected: All JCU staff and students
Service Affected:  ICT Data Centre Services including: eStudent, LearnJCU, HR, FinanceOne,  Staff and Students Online, Trim
When: 4th May 2016 – 8:00pm AEST
ETA: 4th May 2016 – 10:00pm AEST

STATUS: Short Notice Possible Outage

Description: At 8:00pm 4th May, 2016,  the final phase of upgrading and testing the Data Centre load balancer will occur.  While no outages are expected, there may be some minor affects (eg: application pauses) in ICT Services, including (but not limited to):

·         SMS

·         eStudent

·         LearnJCU

·         HR

·         FinanceOne

·         Staff and Students Online

·         Trim

What do I need to do? 
Please monitor Central Computing Bulletins for further updates and contact the IT Help Desk if you are still experiencing issues and require further assistance after 10:00pm 4th May 2016.


Ref: CHG0002320