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Planned Outage: Network Services, Townsville



Who is Affected: All JCU staff and students, Townsville Campus
Service Affected:  Network Services
When: 28th April 2016 – 6:00am AEST (daily 6am-8am according to the schedule below)
ETA: 6th May 2016 – 8:00am AEST
STATUS: Planned Outage

Description: Software upgrades are being carried out on the Townsville campus to the Precinct and Building network equipment. During these upgrades intermittent network disruptions may be experienced as equipment is rebooted to allow the upgrades to complete. Work will be carried out between the hours of 6am and 8am, as per the schedule below. If any unexpected results occur, another bulletin will be issued, or if there is a change to the schedule.

·         April 28th – Buildings in the Vet Precinct

·         April 29th – Buildings in the Medicine Precinct

·         May   3rd  – Buildings in the Estate Precinct

·         May   4th  – Buildings in the Central Precinct

·         May   5th  – Buildings in the Education Precinct

·         May   6th  – Buildings in the Library Precinct


What do I need to do? Please monitor Central Computing Bulletins for further updates
or event schedule changes, ICT apologises for any inconvenience. Please contact the IT Help Desk if you are located in one of the areas listed above and are experiencing any network related issues after 8am on the date your maintenance is scheduled.

Ref: CHG0002360