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Unplanned Outage: Reporting Service (COGNOS)



Who is Affected: All JCU staff requiring access to reporting information
Service Affected:  Reporting Service (COGNOS)
When: 18th April  2016 – 1:53pm AEST
ETA: TBA

STATUS: Unplanned Outage

Description: At 1:53pm today a database snapshot filled all available space on the drive where the reporting service (COGNOS) database is stored.  The reporting service is currently in maintenance mode, while the snapshot is being removed.

What do I need to do?  Please monitor Central Computing Bulletins for further updates.

Ref: PRB0000415