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Planned Outage: Network Services, Cairns Campus

Who is Affected: All JCU staff and students, Cairns campus
Service Affected:  Network Services
When: Tuesday 19th April - 6:00am – 8:00am AEST
ETA: 22nd April – 6:00am – 8:00am AEST
STATUS: Planned Outage

Description: Software upgrades are being carried out on the Cairns campus to the building network equipment. During these upgrades, intermittent network disruptions may be experienced as equipment is rebooted to allow the upgrades to complete. Work will be carried out between the hours of 6am and 8am, as per the schedule below. If any unexpected results occur or if there is any change to the schedule, another bulletin will be issued.

April 19th – Buildings in the A and B Precinct
April 20th – Buildings in the D Precinct
April 22nd – Buildings in the E Precinct

What do I need to do? Please monitor Central Computing Bulletins for further updates
and event schedule changes. ICT apologises for any inconvenience, please contact the IT Help Desk if you are still experiencing issues and require further assistance.

Ref: CHG0002311