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Planned Outage: Network Firewall Services - Townsville, Cairns and Singapore campuses



Who is Affected: All JCU staff and students on the Townsville, Cairns and Singapore campuses
Service Affected:  Network Firewall Services
When: Saturday 16th April 2016 – 8:00am AEST
ETA: Saturday 16th April 2016 – 6:00pm AEST

Status: Planned Outage

Description: Software upgrades are being carried out on the Townsville, Cairns and Singapore campuses to their Firewall network equipment. During these upgrades intermittent network disruptions may be experienced as equipment is rebooted to allow the upgrades to complete.

What do I need to do?  Please monitor Central Computing Bulletins for any further updates and event schedule changes, ICT apologises for any inconvenience. Contact the IT Help Desk if you are experiencing any network related issues after this maintenance window ends.

 

 

Ref: CHG0002311