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Resolved: Cairns Shares Unavailable

Who is Affected: All JCU staff using Cairns shares
Service Affected:  Data on Cairns Shares - \\cns-shares.ad.jcu.edu.au
When: 24th February 2016 – 2:00am AEST
ETA: 24th February 2016 – 8:30pm AEST

STATUS: Resolved

Description:  ICT staff have resolved the issues affecting the Cairns shares as of 8:30pm 24th February, 2016.  A number of separate issues had combined to cause data on the Cairns shares \\cns-shares.ad.jcu.edu.au to become unavailable as of  24th February 2016 – 2:00am AEST. 

What do I need to do? 
Please contact the IT Help Desk if you are still experiencing issues and require further assistance, ICT apologises for any inconvenience.


Ref: PRB0000398