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Planned Outage: Eduroam Wireless Service

Who is Affected: All JCU staff and students - Cairns Campus
Service Affected:  Eduroam Wireless Service
When: 22nd February 2016
ETA: 31st March 2016

STATUS: Planned Outage

Description:  Work is being carried out on the Cairns campus from the 22nd February through to the 31st March to replace the old MERU Wireless Access Points throughout buildings with the new Aruba Wireless Access Points. During these rollouts there may be periods of intermittent wireless access in certain areas of each building as they are transitioned from the old MERU system to the new Aruba system. Steps will be taken to ensure disruptions (if any) will be kept to a minimum with prep work being carried out during the day and cut overs being performed early in the morning or on the weekend where practical or possible.


Work will start in the E precinct, moving on to the B precinct, followed by the D precinct and finally the A precinct. Exact dates and times of replacements cannot be given at this time and tenants in each building/precinct may be contact individually prior to cut-overs to help co-ordinate the change outs and reduce impacts.

What do I need to do?  Please monitor Central Computing Bulletins for further updates and event schedule changes. ICT apologises for any inconvenience, please contact the IT Help Desk if you are still experiencing issues and require further assistance.


Ref: CHG0002230