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Unplanned Outage - Power Outage Cairns Campus

Who is Affected: All JCU staff and students – Cairns Campus
Service Affected:  Power Outage affecting all buildings (except those with generator power)
23rd November 2015 – 10:45pm AEST and again on 24th November 2015 – 03:45am AEST
ETA: All services restored
24th November 2015 – 07:15am AEST

Description: Two power outages affected the Cairns campus. The first, was a 3 minute outage at 10:45pm 23rd  November 2015 and the second, was a 15 minute outage at 3:45am 24th  November 2015.
Most network services were restored when the power returned except:

·         Ground and First floors of CA4,

·         All CA26,

·         All CA11 and

·         Ground floor office areas of CD3

This was a result of circuit breakers being tripped during the power outages. Services to these buildings were restored by 7:15am 24th  November 2015.

What do I need to do?   
Please contact the IT Help Desk if you are still experiencing issues and require further assistance.



Ref: PRB0000346