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Resolved - HPC Tape Library failure

Who is Affected: Researchers wanting to recall 'old' files from HPC storage
Service Affected:  HPC Hierarchical Storage Management
When: 18
th November 2015 – 7:30am AEST
Restored: 19th November 2015 - 4:50pm AEST

Description: At 7:40am AEST work was performed, following advice from the vendor, to identify a problem on the HPC tape library.  The problem (difficulty booting the tape library) occurred as a result of UPS remediation works in an ICT data-centre.  A vendor support engineer has fixed this problem.

What do I need to do?  Please contact the 
IT Help Desk if you are experiencing issues with HPC systems.



Ref: PRB0000343