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Resolved - JCU Inter-campus connectivity

Who is Affected: All JCU staff and students
Service Affected:  JCU Inter-campus connectivity (may be affected)
When: 18th November 2015 – 12:30pm AEST
ETA: Resolved 18th November 2015

Description: Our ISP, AARNet, has just advised us of a requirement for emergency remediation work affecting a device that JCU hosts in the Townsville Data Centre, to address major packet loss on the DASHnet research network.  This work is classed as Hazardous, meaning that all services should remain available, but due to the nature of the work, outages are possible.

UPDATE:  All work on device successfully completed

What do I need to do? 
Please contact the IT Help Desk if you are experiencing issues and require further assistance.



Ref: PRB0000344