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Unplanned Outage - UPS Failure, Cairns

Who is Affected: All JCU staff and students
Service Affected:  Cairns corporate services
When: 1st November 2015 – 10:20am AEST

One of the two UPS’s in Cairns failed over the weekend. While this has not currently affected any Cairns services, it does leave the core corporate services in a hazardous state, with the main data centre serviced by a single power feed.  Electrical contractors have been engaged to bypass the failed UPS and restore second power feed to the Cairns data centre.

What do I need to do? 
Please monitor Central Computing Bulletins for further updates. Please contact the IT Help Desk if you are experiencing issues and require further assistance.



Ref: PRB0000335