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Unplanned Outage - LearnJCU, eStudent, Staff and Students Online unavailable



Who is Affected: All JCU Staff and Students
Service Affected:  JCU Secure Web sites and LearnJCU
When: 1st November 2015 - 10:00am AEST
ETA: Unknown

Description: As an unforeseen issue resulting from the power supply upgrade happening in the ICT Data Centre in Building 2 (Townsville) today Secure Web services (eStudent, Contacts, Staff and Students Online etc.) and LearnJCU authentication is currently unavailable. ICT Staff are working to resolve the problem, a further bulletin will be released when more information becomes available.

What do I need to do? Please monitor Central Computing Bulletins for further updates.


Ref: PRB0000330