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Planned Outage - Network upgrade on Townsville Campus



Who is Affected: Townsville Campus
Service Affected:  Network
When: 24th October 2015 – 8:00am AEST
ETA: 24th October 2015 – 10:00am AEST

Description: The network will undergo an outage at approximately 8am tomorrow 24th October 2015 to upgrade software on the network equipment.  The outage may cause loss of connectivity to services within JCU and access to the internet.  The outage will last approximately 20 minutes however there may be further disruptions for periods of up to 15 minutes during this maintenance window.

What do I need to do? If continue to experience any network connectivity issues after 10am then please contact the IT Help Desk for further assistance.


Ref: CHG0002058