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Unplanned Outage - All Campus Network Services between Australia and Singapore



Who is Affected: All JCU Staff and Students Australia wide and Singapore campus
Service Affected:  All Campus Network Services between Australia and Singapore
When: 28th Sep, 2015 – 1:30pm AEST
ETA: Unknown at this time

Description: An intercontinental submarine cable between Australia and Singapore has been damaged, resulting in inconsistent network speeds and connectivity to all campus network services between Australia and Singapore. The vendor (AARNET) are aware of the issue and are attending to the failure. At this point there is no estimated time for resolution.

What do I need to do? Please monitor Central Computing Bulletins for further updates.

Ref: TBC