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Unplanned Outage - JCU Corporate Database down



Who is Affected: Corporate Database
Service Affected:  See list below
When: 1:12pm AEST 28th July 2015
ETA: Unknown

Description: Our Corporate database is currently down and impacting on the delivery of numerous ICT services including:

Staff Onboarding

Student Onboarding (through GetStarted)

Access to Staff and Students Online

Ask Us

Password changes

Logging into external services i.e. Fraedom, ServiceNow etc.

ICT Staff are working on the problem. No ETA is currently available, the next update will be provided by 2:30pm today.

What do I need to do? Please monitor Central Computing Bulletins for further updates.


Ref: PRB0000289