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Short Notice - TechSmith (Camtasia) Relay Server restarts



Who is Affected: Anyone wanting to upload a TechSmith (Camtasia) Recorder session
Service Affected:  TechSmith Relay (Camtasia Relay) Server
When: 25th February 2015 – 9:00pm AEST
ETA: 25th February 2015 – 10:00pm AEST

Description: TechSmith (Camtasia) Relay Server will be restarted multiple times tonight between 9pm and 10pm AEST in an attempt to rectify an issue whereby TechSmith (Camtasia) Recorder users are not presented with encoding profile choices (only default “upload and decide later” profile accessible).

What do I need to do? Staff can continue to use the TechSmith (Camtasia) Recorder as usual but do NOT attempt to upload the final recording until after the TechSmith (Camtasia) Relay Server is available again.


Ref: CHG0001697