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Short Notice - Contacts page, MFD Payments, ID Card Printing and Phone Admin services unavailable



Who is Affected: All JCU staff and students
Service Affected:  JCU Contacts Page, Processing of Student MFD payments, ID Card Printing, Phone Admin (StaffOnline) application.
When: 10th November 2014 – 5:00pm AEST
ETA: 10th November 2014 – 5:30pm AEST

Description: A critical shared corporate database requires restarting to reclaim unused disk space. This is a preventive measure to ensure there are no unplanned disruptions to services in the immediate future.

What do I need to do? If you experience issues accessing the above services after 5:00pm AEST today then please contact the IT Help Desk for further assistance.


Ref: CHG0001510