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Planned Outage - Avaya Telephone System, Townsville & Cairns



Who is Affected: All JCU staff and students, Cairns and Townsville campus locations
Service Affected:  Avaya Telephony system
When: 12th November 2014 – 8:00 pm AEST
ETA: 12th November 2014 – 9:00 pm AEST

Description:  An short outage is required to update the Avaya phone system servers & Call Centre systems.

What do I need to do?  In case of emergency, please use a mobile phone during the planned outage. Please monitor Central Computing Bulletins for any further updates.


Ref: CHG0001494