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Restored - Internet and connectivity to other campuses (CNS & MKY)



Who is Affected: All JCU staff and students on Cairns and Mackay campuses.
Service Affected:  Internet and connectivity to other campuses
When: Friday 24th October 2014 – 17:00 AEST
ETA: Restored Friday 24th October 2014 – 17:05 AEST (5 minute outage)

Description: Due to unexpected maintenance on the fibre path to the Cairns campus, there was a 5 minute outage as the connection was shifted to another path.

What do I need to do? ICT apologises for any inconvenience that this matter may have caused and if you believe you continuing to experience any network connectivity related problems please contact the IT Help Desk for further assistance.

Ref: PRB0000213