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Short Notice - Wireless services outage 4:30pm today (Mackay Only)



Who is Affected: All users in the area of the JCU College of Medicine and Dentistry (Mackay Only)
Service Affected:  Wireless connectivity (incl. Eduroam)
When: Wednesday, 10th September – 4:30pm AEST
ETA: Wednesday, 10th September – 5:00pm AEST (approximately 30 mins)

Description: There will be an outage in wireless connectivity (incl. Eduroam) impacting the JCU College of Medicine and Dentistry (Mackay Only) at 4:30pm AEST today for approximately 30 mins. This outage is to allow ITR to move some essential services onto a UPS (Uninterruptable Power Supply) for more stable operation.

What do I need to do? Please contact the IT Help Desk if you are experiencing any problems after the services are restored at 5:00pm. ITR apologises for any inconvenience this outage may cause.

Ref: REQ0044468