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Planned Outage - Student Management System (SMS) and associated services



Who is Affected: All Users, All Campuses
Services Affected:  Student Management System (SMS), eStudent, eAcademic, eApplications
When: Monday 15th September 2014 – 07:45pm AEST
ETA: Tuesday 16th September 2014 – 12:00am AEST

Description: Access to the Student Management System (SMS), eStudent, eAcademic, eApplications will be unavailable to all users on all campuses from Monday 15th September 2014 – 07:45pm AEST to Midnight AEST.

This outage is to allow an update of SMS with some bug fixes and minor enhancements to meet government compliance. Additional information on what is included in this update will be provided to users prior to the outage.

What do I need to do? Should you have any questions prior to the outage please contact Student Systems at stusysadmin@jcu.edu.au . Once the services are restored please contact the IT Help Desk if you require any further assistance.

Ref CHG0001382