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Short Notice - SAAS Network Drive weekend outage



Who is Affected: All service users, All campuses
Service Affected:  Access to network drive “\\usr-share.jcu.edu.au\usr\SAAS”
When: 23rd August 2014 – 10:00am AEST
ETA: 24th August 2014 – 10:00am AEST

Description: The SAAS network drive “\\usr-share.jcu.edu.au\usr\SAAS” will be unavailable from 10:00am 23rd August 2014 to approximately 10:00am 24th August 2014 AEST.
This outage is to allow for the transfer of SAAS data from old equipment to new storage.

What do I need to do? Once the service is restored please contact the IT Help Desk if you believe you are experiencing problems. ITR apologises for any inconvenience this issue may cause.

Ref: CHG0001344