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Resolved - Student Printing Townsville



Who is Affected: All JCU students on Townsville Campus
Service Affected:  Printing
When:  18th Aug 2014, 1:00 pm AEST
ETA: 19th August 9:00 am AEST

Description: Xerox have resolved the issue and students are now able to see printer queues on GATCF machines.

What do I need to do?  All services have been restored, please contact the IT Help Desk if you believe you are still experiencing problems. ITR apologises for any inconvenience this issue may have caused.


Ref: INC0020514