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Restored - Unplanned Outage - SoCA Server: ClassInfo, SoCA_IT and backup shares unavailable



Who is Affected: All SoCA server users
Service Affected:  SoCA Server: ClassInfo, SoCA_IT and backup shares.
When: 8th August 2014 – 3:10pm AEST
ETA: Resolved 8th August 2014 – 6:15pm AEST

Description: Users of the SoCA server were unable to access the ClassInfo, SoCA_IT and Backup share/drives located there.

This issue has now been resolved and the services were restored at 6:15pm.


What do I need to do? All services have been restored, please contact the IT Help Desk if you believe you are still experiencing problems. ITR apologises for any inconvenience this issue may have caused.

Ref: INC0020290