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External Emails not being Delivered to Staff Mailboxes



Who is Affected: All JCU Staff
Service Affected:  Staff Email
When: 29th July 2014 – 11:15am AEST
ETA: Unknown

Description: Emails being sent from external (non-JCU) email addresses is currently not being received by JCU Staff mail accounts. This issue does not appear to be affecting the student (@my.jcu.edu.au) email service.

What do I need to do? No workaround is currently available. Please monitor the Central Computing Bulletins for further updates.


Ref: PRB0000162