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Unplanned Outage - JCU File Shares Currently Unavailable



Who is Affected: All JCU staff connected to file shares
Service Affected:  File Shares
When: 23rd July 2014 – 11:50am AEST
ETA: 1 hour

Description: JCU staff are unable to connect to the NAS File Shares e.g. \\usr-share, \\frp-share, \\flbca-share. IT&R staff are currently working on the problem and expect to have service restored within the hour.

What do I need to do? Any file share documents that you have open please save a local copy to avoid losing any changes. Do not reboot your computer as you will experience an extremely long reboot time as the computer tries to reconnect to the share drive. Please monitor the Central Computing Bulletins for further updates.


Ref: PRB0000159