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Short Notice: Share Drives Unavailable Cairns and Townsville



Who is Affected:  All JCU staff and students (Townsville and Cairns)
Service Affected:  All new corporate Share Drives
When: Today 15th July 2014 – 12:30pm AEST
ETA: 10 – 15 min outage  - beginning at 12:30 pm to be completed by 1pm today

Description: Browsing the new shares is very slow and taking up to 5 mins to either timeout or complete.  There have also been reports of staff being able to see additional folders.

What do I need to do? Please save all work before 12:30pm today.  IT&R staff will need to take the share drive offline for a short period and during this time files will be unable to be accessed.  Work will commence at 12:30pm and is expected to be completed before 1pm today.  Continue to monitor Central Computing Bulletins for further information.


Ref: CHG0001299