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Unplanned Outage: Phones and Network Unavailable Building 001 Floor 2 Townsville Campus



Who is Affected: JCU staff and students located in Building 001 Floor 2 Townsville Campus
Service Affected:  Phone & Network Services Unavailable
When: Today 14th July 2014 – 8am AEST
ETA: To Be Advised

Description: There is currently an issue with the network including VOIP phones, internet and access to shared drives in building 001 floor 2.  The issue was identified this morning and ITR staff are working to find a resolution.

What do I need to do? There is no ETA for resolution, however the problem is being addressed as top priority.  Please monitor Central Computing Bulletins for further information as it becomes available.


Ref:  PRB0000153