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Update: Major Service Disruptions This Weekend Beginning Friday 11th 5pm



Who is Affected: All JCU staff and students across Australian campus locations (mainland and remote)
Services Affected:  Internet, Network (LAN & WAN), Wireless, SMS, Finance and HR
When: Beginning Friday 11th July 5pm AEST
ETA: To be completed by 5pm Sunday 13th July AEST

Description: Beginning Friday 11th July at 5pm and finishing on Sunday 13th at 5pm – there will be known outages to major JCU systems and services as follows:
Password Changes Unavailable – Fri 5pm to Sun 5pm
HR Unavailable – Fri 7pm to Sun 5pm
SIS Unavailable – Fri 7pm to Sun 5pm
Finance Unavailable – Fri 7pm (all running reports will complete, but no logins after this time) to Sun 5pm
Building Management System – hazardous work with potential loss of entire Central IT systems – Sat 7am to Sat 10am
Internet Unavailable – Sat 10am to Sun 5pm
Phones Unavailable – Sat 10am to Sun 5pm
Campus Network Unavailable – Sat 10am to Sun 5pm
Shares Unavailable – Sat 10am to Sun 5pm
Printing Unavailable – Sat 10am to Sun 5pm

What do I need to do? Please monitor Twitter feed for notifications at each step, as well as Central Computing Bulletins for further updates.


Ref: CHG0001225

 

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