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Restored - eLectures and some readings are currently unavailable in LearnJCU



Who is Affected: All JCU staff and students
Service Affected:  LearnJCU Digital Library
When: 5th June 2014 – 12:40pm
ETA: Restored

Description: The Digital Library service has been restored and eLectures and readings are available in LearnJCU. The issue was due to an expired Masterfile password for the database resulting in a loss of connectivity between LearnJCU and Masterfile. This appears to be the root cause of this morning's connectivity issue with LearnJCU.

What do I need to do? If you continue to experience issues with eLectures and reading in LearnJCU then please contact the IT Help Desk for further assistance.


Ref: PRB0000137