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[Bulletin 2014052486Network] ShortNotice - Security patch for JCU wireless network

 Who is affected: Everyone connecting to the JCU wireless service on the Townsville and Cairns campuses
Service affected: Eduroam Wireless Service
When: 9pm - Tuesday 6th May 2014
ETA if available: Full Service will be restored by 1am - Wednesday, 7th May 2014

 IT&R staff will be applying a critical security patch to the JCU wireless network tonight between 9pm and 1am. Clients connected to the wireless network during this time may experience a brief disruption of service. Access points in the Townsville Library Building will not be patched until after the Library has closed at 10:30pm. However, students who continue to study in the Library 24 hour Infocommons area after 10:30pm will be briefly affected.

Tues 06/05/2014 


4 hours 

SUPPORT: A System Status Message is available by calling +61 7 4781 6555.
For further assistance, please contact ITHelpdesk (ithelpdesk@jcu.edu.au) who 
provide Primary IT Support.  Secondary Support is provided to staff and 
postgraduates by IT Support Officers.  Tertiary Support for all clients is
provided by Information Systems, Communications Infrastructure and 
Computing Systems staff and Information Technology & Resources third-party 
service providers and suppliers.

DISCLAIMER: This Bulletin is provided as a service to the JCU community.
All care has been taken to ensure that the information published
is correct. However, the information provided may be affected by
third party providers or suppliers of computing and communications
information, software, systems and services. While every effort is
made to ensure the information is correct, the decision to use any or
all of the information is your responsibility and James Cook University
disclaims all responsibility and accepts no liability (including without
limitation, liability in negligence) for all or any expenses, losses,
damages and costs that may be incurred as a result of information being
incorrect or incomplete in any way for any reason.