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[Bulletin 2014042473Network] Update - Network Outage to 2nd Floor, Clinical Practice Building - Townsville



[Summary]:
Who is affected: 2nd Floor, Building 500 (Clinical Practice Building) - Townsville
Service affected: Network Services
When: Yesterday, Monday 7th April 2014
ETA if available: 12pm (noon) Tuesday 8th April

[Description]:
There is an emergency network outage to the 2nd floor of the Clinical Practice Building (building 500) on the Townsville campus. ITR staff have identified the cause of the problem and will be replacing the faulty piece of equipment at 12pm noon today (Tuesday, 8th April).

[Date]:
Tues 08/04/2014

[Time]:
9:30am

[Duration]:
ongoing--
SUPPORT: A System Status Message is available by calling +61 7 4781 6555.
For further assistance, please contact ITHelpdesk (ithelpdesk@jcu.edu.au) who 
provide Primary IT Support.  Secondary Support is provided to staff and 
postgraduates by IT Support Officers.  Tertiary Support for all clients is
provided by Information Systems, Communications Infrastructure and 
Computing Systems staff and Information Technology & Resources third-party 
service providers and suppliers.

DISCLAIMER: This Bulletin is provided as a service to the JCU community.
All care has been taken to ensure that the information published
is correct. However, the information provided may be affected by
third party providers or suppliers of computing and communications
information, software, systems and services. While every effort is
made to ensure the information is correct, the decision to use any or
all of the information is your responsibility and James Cook University
disclaims all responsibility and accepts no liability (including without
limitation, liability in negligence) for all or any expenses, losses,
damages and costs that may be incurred as a result of information being
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