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[Bulletin 2014022434General] ShortNotice - JCU eLectures and Camtasia Relay unavailable - Saturday February 8th, 2014

 Due to storage shortage for lecture recordings and screencasts urgent maintenance is required to provision additional storage
 Due to a continuing increase in the volume of lecture recordings and screencasts, urgent maintenance is required to provision additional storage for
digital media. JCU eLectures and Camtasia Relay recordings will be unavailable on Saturday Feb 8th, 8am - 8pm (AEST). All other material located in LearnJCU and Reserve Online will be unaffected by the outage.

 Saturday, February 8th, 2014 


 approx. 10 .. 12 hrs 

SUPPORT: A System Status Message is available by calling +61 7 4781 6555.
For further assistance, please contact ITHelpdesk (ithelpdesk@jcu.edu.au) who 
provide Primary IT Support.  Secondary Support is provided to staff and 
postgraduates by IT Support Officers.  Tertiary Support for all clients is
provided by Information Systems, Communications Infrastructure and 
Computing Systems staff and Information Technology & Resources third-party 
service providers and suppliers.

DISCLAIMER: This Bulletin is provided as a service to the JCU community.
All care has been taken to ensure that the information published
is correct. However, the information provided may be affected by
third party providers or suppliers of computing and communications
information, software, systems and services. While every effort is
made to ensure the information is correct, the decision to use any or
all of the information is your responsibility and James Cook University
disclaims all responsibility and accepts no liability (including without
limitation, liability in negligence) for all or any expenses, losses,
damages and costs that may be incurred as a result of information being
incorrect or incomplete in any way for any reason.