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LB5527 - Conflict Coaching

Credit points: 3
Year: 2015
Student Contribution Band: Band 3
Administered by: College of Business, Law & Governance

Conflict coaching involves a conflict management specialist providing one-on-one support to a person enabling them to constructively deal with conflict. This support may be provided in relation to a specific conflict, or to assist the client to develop their conflict management skills more generally. In this subject you will learn the REAL Conflict Coaching" system and a range of skills conflict coaches can use to support people in conflict. The course will include a range of exercises and role-plays to develop participants' conflict coaching skills.

Learning Outcomes

  • evaluate complex conflict and related theories and standards for professional practice in CMR;
  • effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
  • independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development;
  • exercise independent ethical judgment and initiative in conflict management and resolution practice and research.
LB5525, LB5530, LB5531 and LB5533


TownsvilleCityCampus, Limited, Study Period 2
Census Date 27-Aug-2015
Face to face teaching 10-Sep-2015 to 13-Sep-2015 (Workshop of 4 days duration: 10 - 13 September 2015. This subject is taught primarily online through LearnJCU and students need to participate online throughout the whole study period. Students must engage in online learning from the first week of the study period and throughout the entire study period.)
Workload expectations:
  • 28 hours workshops/Seminars - Compulsory four day workshop: 10 - 13 September 2015. Should enrolment numbers exceed facility capacity, this subject may be taught on the main Townsville (Douglas campus).
  • 100 hours - Online and self-study activities.
Assessment: initial learning brief (10%); skills assessment (20%); reflective journal (20%); essay or portfolio (40%); final learning brief (10%).
Restrictions: An enrolment quota applies to this offering.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.