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LB5514 - Cross-Cultural Conflict Resolution

Credit points: 3
Year: 2015
Student Contribution Band: Band 3
Administered by: College of Business, Law & Governance

This subject examines mediation/negotiation theory and practice in cross-cultural contexts. It focuses on the application of mediation in those contexts. Mediation is often considered to be a conflict resolution process created within a Western cultural system. However, other cultures have similar processes of third party intervention in conflicts. This subject seeks to identify the limits of the Western model in cross-cultural conflict and negotiation. It also examines how these limitations might be addressed in the mediation design phase and the implications for the implementation of dispute resolution systems. The subject has a particular focus on mediation and negotiation involving Indigenous peoples. Students use case studies to examine mediation design in particular cross-cultural circumstances.

Learning Outcomes

  • evaluate complex conflict and related theories and standards for professional practice in CMR;
  • critically analyse complex conflicts and conflict management systems;
  • provide specialised advice to assist individuals, groups and organisations to constructively manage conflict;
  • effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
  • independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development.
LB5525,LB5530, LB5531, LB5533 and LB5501


External, Study Period 1
Census Date 26-Mar-2015
Coordinator: Mrs Judith Rafferty
Workload expectations:
  • 130 hours - Online and self-study activities
Method of Delivery: WWW - LearnJCU
Assessment: initial learning brief (10%); comparative analysis (30%); case study (50%); final learning brief (10%).
Special Assessment Requirements: This subject is taught online through LearnJCU and students need to participate online throughout the whole study period. Students must engage in online learning from the first week of the study period and throughout the entire study period.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.