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PY5013 - Working With Clients

Credit points: 3
Year: 2014
Student Contribution Band: Band 1
Administered by: School of Arts and Social Sciences (pre 2015)

This core subject explores a number of generic issues concerning work with clients regardless of the psychology masters specialisation. It relates to the skills and dynamics of working with clients and the dynamics within which that work occurs.This subject provides experience in the communication and counselling microskills necessary to work effectively with clients. Topics include interviewing, history taking and case formulation. Issues of client reluctance and resistance are also addressed. Other topics are the professional practice of psychology, including professional ethics and legal considerations.

Learning Outcomes

  • an ability to develop a structured approach to cases;
  • an insight into own strengths and weaknesses in working with clients;
  • an understanding of professionally appropriate strategies for use with reluctant and resistant clients;
  • an understanding of variables which impact on work with clients, including professional characteristics and values, ethical considerations and client motivation;
  • developed through demonstration and practice, a range of communication and practical microskills for use with clients;
  • learnt skills in history taking and maintenance of records.


JCU Singapore, Study Period 58, Internal
Census Date 27-Mar-2014
Coordinator: Professor Russell Hawkins
Lecturers: Professor Russell Hawkins, <Person not found>.
Workload expectations:
  • 39 hours workshops/Seminars
Assessment: competency assignment (70%); examination (15%); contribution (15%).

Townsville, Study Period 1, Block
Census Date 27-Mar-2014
Face to face teaching (Two workshops per Study Period. 2014 26-28 Feb and 30 April - 2 May)
Coord/Lect: Professor Russell Hawkins.
Workload expectations:
  • 39 hours workshops/Seminars
Assessment: competency assignment (70%); examination (15%); contribution (15%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.