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LB5526 - Conflict Management and Engagement

Credit points: 3
Year: 2014
Student Contribution Band: Band 3
Administered by: School of Law Office (pre 2015)

This subject acknowledges that many conflicts may not be resolved at all, completely, or quickly. Students gain a greater understanding of the role of a conflict professional in supporting clients in long-term management of conflict, beyond any potential resolution. Students learn about characteristics that make conflicts enduring and are introduced to constructive approaches to managing ongoing conflict. The subject delivers a range of strategies and techniques to assist clients in engaging effectively in ongoing conflict, including: handling conflict avoidance; using and responding to power wisely; appropriate conflict communication and developing support systems for conflicting parties.

Learning Outcomes

  • evaluate complex conflict and related theories and standards for professional practice in conflict management and resolution;
  • critically analyse complex conflicts and conflict management systems;
  • provide specialised advice to assist individuals, groups and organisations to constructively manage conflict;
  • effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
  • independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development and research.
Prerequisites: LB5525

Availabilities

External, Study Period 2
Census Date 28-Aug-2014
Coord/Lect: Assoc. Professor Sam Hardy Lawson, Mrs Judith Rafferty.
Workload expectations:
  • 21 hours workshops/Seminars - Optional workshop: 10 - 12 Oct 2014 (workshop held in Cairns).
Method of Delivery: WWW - LearnJCU
Assessment: initial learning brief (10%); case study analysis (40%); case study advice (40%); final learning brief (10%).

Cairns, Limited, Study Period 9
Census Date 09-Oct-2014
Face to face teaching 10-Oct-2014 to 12-Oct-2014 (Workshop:10 - 12 Oct 2014 (Cairns). Compulsory pre-reading required prior to attending workshop.)
Coord/Lect: Assoc. Professor Sam Hardy Lawson, Mrs Judith Rafferty.
Workload expectations:
  • 21 hours workshops/Seminars - Three day of workshop. 10 - 12 Oct 2014.
Assessment: initial learning brief (10%); case study analysis (40%); case study advice (40%); final learning brief (10%).
Special Assessment Requirements: Attendance on all days is compulsory. Pre-workshop readings and online participation.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.