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LB5515 - Workplace Conflict Management

Credit points: 3
Year: 2014
Student Contribution Band: Band 3
Administered by: School of Law Office (pre 2015)

In both the private and public sectors conflict is an intrinsic part of organisational life. Unmanaged, or poorly managed, conflict leads to high financial and transactional costs. Managed well, conflict is the catalyst for creating value. At a broad level, this subject examines the development of systems and structures to facilitate conflict resolution and co-operative decision-making in organisations. It reviews national and local employment laws, HR and Industrial Relations issues for managers and executives, and practical tools and techniques for issue identification and workplace conflict management. At an applied level, the subject also deals with challenging contemporary workplace issues, like workplace bullying and harassment, performance management and social media at the workplace.

Learning Outcomes

  • evaluate complex conflict and related theories and standards for professional practice in CMR;
  • critically analyse complex conflicts and conflict management systems;
  • provide specialised advice to assist individuals, groups and organisations to constructively manage conflict;
  • independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development;
  • exercise independent ethical judgment and initiative in conflict management and resolution practice and research.
Assumed
Knowledge:
LB5500 or LB5525 or LB5501

Availabilities

Townsville, Limited, Study Period 8
Census Date 21-Aug-2014
Face to face teaching 01-Aug-2014 to 03-Aug-2014 (One three-day workshop: 1 - 3 Aug 2014. Compulsory pre-reading required prior to attending workshop.)
Coord/Lect: Assoc. Professor Sam Hardy Lawson.
Workload expectations:
  • 21 hours workshops/Seminars - One three-day workshop: 1 - 3 Aug 2014
Assessment: initial learning brief (10%); presentation (30%); case study (50%); final learning brief (10%).
Special Assessment Requirements: Attendance on all days is compulsory. Pre-workshop reading and online participation.

External, Study Period 2
Census Date 28-Aug-2014
Coord/Lect: Assoc. Professor Sam Hardy Lawson.
Workload expectations:
  • 21 hours workshops/Seminars - One three-day workshop (Optional): 1 - 3 Aug 2014. Pre-reading required prior to attending workshop.
Method of Delivery: WWW - LearnJCU
Assessment: initial learning brief (10%); presentation (30%); case study (50%); final learning brief (10%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.