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CP2018 - Business Process Management

[Not offered in 2012]

Credit points: 3
Year: 2012
Student Contribution Band: Band 2
Administered by: School of Business

This subject focuses on the role of information technology in business process management. Technologies and techniques that can be used to model, analyse, understand, and design business processes in a systems approach will be introduced. The roles of enterprise and business intelligence systems are discussed. Students will gain knowledge of the technologies that enable business process modelling, process management, change management and application of information technology to achieve optimisation of business processes.

Learning Outcomes

  • understand the roles of enterprise and business intelligence systems in business process optimisation;
  • have knowledge of the latest trends in enterprise and business intelligence systems for complex business needs and changes to processes, which reflect these needs;
  • understand various approaches and methods to model, evaluate and design business processes;
  • have a thorough knowledge of business processes, their structure and how processes fit into the overall organisation objectives;
  • apply information technologies to model, evaluate and design business processes to achieve organisational objectives.

Graduate Qualities

  • The ability to define and to solve problems in at least one discipline area;
  • An understanding of the economic, legal, ethical, social and cultural issues involved in the use of information;
  • The acquisition of coherent and disciplined sets of skills, knowledge, values and professional ethics from at least one discipline area;
  • The ability to generate, calculate, interpret and communicate numerical information in ways appropriate to a given discipline or discourse;
  • The ability to lead, manage and contribute effectively to teams;
  • The ability to work individually and independently;
  • The ability to select and use appropriate tools and technologies.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.